Refund Policy
Last updated: 16 October 2026 · Elluxe Talent Management, a brand of High Life Vision LLC.
We don't take payments from creators on this Site
Elluxe does not sell products, courses or subscriptions on elluxe.co, and we do not charge creators any upfront, setup, onboarding or monthly fee. There is nothing to purchase here, so there is nothing to refund.
How we are paid
Elluxe earns a share of the net revenue generated by the accounts we manage, under a written Management Agreement signed by both parties. The revenue split, payment schedule and how chargebacks, platform refunds and clawbacks are handled are all set out in that agreement before you sign.
Growth terms: if we don't add, we don't charge
Where the growth terms in our Terms of Service apply to you, Elluxe's share is charged only on net revenue above your recorded baseline during the growth period. If your net revenue in a settlement period does not exceed the baseline, no share is charged for that period. Any share invoiced in error against revenue at or below the baseline is credited in full in the next weekly settlement, or refunded within 10 business days if no further settlement is due.
Mistaken or disputed payments
If you believe you have been charged by Elluxe in error, or you have a question about a settlement under your Management Agreement, email [email protected] with the date and amount. We respond within 5 business days and correct any error in the next settlement.
Cancelling your application
You may withdraw an application at any time by emailing [email protected]. We will stop contacting you and delete your application data on request (see Privacy Policy).
Contact: [email protected] · High Life Vision LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA